Revisiting Amazon's Anticipatory Shipping Patent: The Evolution and Potential Future Applications

Customer RelationsHigh Tech / High Touch
Written By Jennifer Joslyn

Amazon's anticipatory shipping patent, which generated interest a decade ago, is now being revisited. The patent proposed delivering packages customers didn't order but might want based on predictive algorithms. While Amazon didn't implement this concept as initially proposed, the idea has evolved over the years, and the company's robust IT capabilities and distribution network advancements indicate potential future applications for anticipatory shipping.

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Jennifer Joslyn
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